A support platform, not just a chatbot.
Every capability works together: one knowledge base, one inbox, one assistant that answers, acts and hands off to your team.
Train once. Every bot stays current.
Upload text, URLs and files into shared collections, or crawl a whole site in one go. Each bot subscribes to exactly the collections it needs: update content in one place and every bot updates instantly.
- Group knowledge by topic into reusable collections
- Per-bot scoping, so the sales bot and support bot see different content
- Whole-site crawl with live progress, plus one-click re-sync for URLs
AI answers. Humans step in when it counts.
Watch conversations live with a confidence score on every AI answer. Take over with one click, and the AI even drafts your reply.
- Per-answer confidence and the knowledge it used
- One-click takeover with an AI-suggested draft
- "Needs human" detection pauses the AI automatically
Our standard window is 30 days, but let me check if an exception applies…
An assistant that does, not just says.
Describe when the AI should act in plain language: it decides mid-conversation and runs the task. Book meetings, check orders, issue refunds, or call any API.
- No flow builder: the AI decides via tool-calling
- Presets for Stripe, Shopify, Calendly, Slack, Zendesk and HubSpot, or any webhook
- Test runner and a full run log
Your chat logs become a content roadmap.
Naviooai clusters the questions your bots struggle with and tells you exactly what to add, with a one-click jump to the right knowledge collection.
- Automatic knowledge-gap detection
- Low-confidence and negative-feedback tracking
- Source citations shown to your customers
One line of code, on any site.
The chat runs inside a hardened frame on our domain, behind a real browser boundary. A widget error can never break your page, and your styles can never break the widget.
Built for teams that mean business
Roles & permissions
Granular role-based access with a matrix overview, for teams and agencies.
Animated characters
Give your widget a personality: Navi, a human-like assistant, or a robot.
White-label
Your logo and colours. Remove Naviooai branding entirely on paid plans.
Analytics
Conversations, satisfaction ratings, busiest hours and top questions per bot.
Integrations
Freshdesk ticket drafting, Slack alerts and webhooks from AI Actions.
EU & GDPR-first
EU hosting, retention controls and privacy built in from the start.
See it all working together.
Start free, or talk to us about what you're building.